A critical success factor is so essential to achieving a desired outcome that if it’s missing, or falls below an acceptable range, your project is destined to fail.

D. Ronald Daniel of McKinsey & Company started the discussion about critical success factors in 1961, and Jack Rockart of MIT gave it renewed and expanded life in 1986. Every aspect of your business has at least some critical success factors. What they are depends on what you’re trying to do and its scope. They can apply to one specific task, or they can apply to your business in its entirety. They can be specific and unique or they can be broad and universal.

Once in place, critical success factors become ideal “filters” for subsequent decision making.

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